Frequently Asked Questions
Answers to all questions about rvaji
Account, deposits and withdrawals, bonuses, games, and security — everything you need to know is right here.
This FAQ page compiles complete and detailed answers to the questions rvaji receives most often from players in Bangladesh. From opening an account and depositing money via bKash or Nagad, to claiming the welcome bonus, betting on BPL or IPL, and responsible gaming — clear guidance on every topic is provided here. If you cannot find the answer to your question, our 24/7 Bengali live chat support is always available.
Account and Registration
Account and Registration
Questions and answers about opening, verifying, and managing your account
To create an account at rvaji you need an active mobile number, a valid email address, and your date of birth. The registration process is fully digital and takes just a few minutes. Only those aged 21 or above may open an account.
No, each person may only operate one rvaji account. Creating multiple accounts is a violation of our rules and may result in all accounts being closed. If you have trouble accessing your existing account, contact the support team for help.
On the login page, click the "Forgot Password" option. Enter your registered email or mobile number and a reset link will be sent to you. The process is usually completed within 2 minutes. If you have trouble, contact 24/7 live chat support.
The account verification process at rvaji is usually completed within 24 hours. You will need to submit a government-issued ID (national ID card or passport). Upload clear, legible photos for faster verification. Large withdrawal amounts may be held until verification is complete.
Deposits and Withdrawals
Deposits and Withdrawals
Questions and answers about bKash, Nagad, Rocket, bank transfer, and payments
Deposits from bKash to rvaji are usually credited instantly or within a few minutes. The minimum deposit amount is ৳300. If there is a delay for any reason, contact support with your transaction reference number.
Yes, Nagad is one of the approved payment methods at rvaji. You can easily deposit ৳300 or more using the Nagad app or USSD code. Deposits are usually instant. Rocket and Upay can also be used to deposit in the same way.
The minimum deposit amount at rvaji is ৳300 (for all methods) and the minimum withdrawal amount is ৳500. The same limits apply for bKash, Nagad, Rocket, Upay, and bank transfer. Transactions below these amounts cannot be processed.
Withdrawal requests at rvaji are usually processed within 10 to 45 minutes. Processing time depends on the payment method and your account verification status. Your first withdrawal may require additional verification, which can take a little longer.
rvaji generally does not charge any extra fees for deposits or withdrawals. However, your mobile banking service provider (such as bKash or Nagad) may apply its own transaction charges. Check the relevant service's website for details.
Yes, rvaji supports withdrawals via bank transfer. Transfers can be made to major banks including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank. Bank transfers are also processed within a maximum of 45 minutes.
Games and Rules
Games and Rules
Questions and answers about cricket betting, slots, live casino, and mobile gaming
To bet on BPL matches at rvaji, go to the Cricket section and choose the match you want. You can place bets both before the match starts and while it is live. Match odds are updated in real time. Set your own bet amount and play responsibly.
rvaji offers many popular slot games including Pragmatic Play's Gates of Olympus and Sweet Bonanza, PG Soft's Fortune Tiger, Mahjong Ways, and Lucky Neko, and JILI's Fortune Gems and Super Ace, among many others. Visit the Slots page for the full list — the game collection is updated regularly.
The rvaji live casino section features Baccarat, Roulette, Blackjack, Sic Bo, Dragon Tiger, and Teen Patti. Games from world-class providers such as Evolution Gaming and Ezugi are played in real time with experienced dealers. See all options on the rvaji Casino page.
Yes, rvaji is fully mobile-friendly. The site works well on any browser on both Android and iOS devices. You can enjoy all games and betting features directly in your mobile browser without downloading a separate app. Whatever your screen size, the experience remains the same.
RTP, or Return to Player, is the long-term average payout rate of a game. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered, with the remaining ৳4 being the casino's margin. This is a statistical average — results in any single session may differ. Game providers use RNG to keep all outcomes completely random.
Bonuses and Promotions
Bonuses and Promotions
Questions and answers about the welcome bonus, wagering, VIP, and regular offers
Open a new account at rvaji and make your first deposit to receive a 150% welcome bonus of up to ৳20,000. That means if you deposit ৳1,000 you can start playing with ৳2,500 in total. The bonus is automatically added on the first deposit after registration.
The wagering requirement for the rvaji welcome bonus is 15x. This means you must wager 15 times the bonus amount before you can withdraw the bonus funds. For example, for a ৳1,000 bonus you need to wager ৳15,000. This condition is quite easy compared to the industry standard.
Yes, rvaji has three VIP tiers — Bronze, Silver, and Gold. Bronze members receive up to 0.3% weekly cashback, Silver members receive 0.7%, and Gold members receive 1.0% weekly cashback. You can move up to higher tiers by playing regularly and actively.
No, rvaji also offers various promotions and offers for existing members. Special offers are launched during major tournaments such as BPL, IPL, or the T20 World Cup. Check the Promotions page regularly for the latest offers, or ask directly via live chat.
Generally no separate promo code is needed for the welcome bonus — it is applied automatically on the first deposit. However, specific promo codes may be issued for certain special offers. Just ask on live chat and you will be informed.
Security and Responsible Gaming
Security and Responsible Gaming
Questions and answers about platform security, age verification, self-exclusion, and support
rvaji uses SSL encryption and modern security technology to keep your personal and financial information secure. The platform uses a certified Random Number Generator (RNG) to ensure fair play, keeping the outcome of every game completely impartial.
No. rvaji is for those aged 21 and above only. Age is verified during registration and accounts for minors are not approved. This is an unchangeable policy that we strictly enforce.
Yes, rvaji believes in responsible gaming. You can take a temporary or long-term self-exclusion if you wish. To do so, contact us via 24/7 live chat or email at [email protected]. Your request will be handled with respect and actioned promptly.
If you feel that gaming is having a negative impact on your daily life or financial situation, take a break immediately and let someone you trust know. The rvaji support team will help you set up self-exclusion or account limits. Visit the Responsible Gaming page to learn more.
The rvaji support team is available 7 days a week, 24 hours a day. You can speak directly in Bengali via live chat — this is the fastest channel. Use [email protected] to contact us by email.
Still have questions?
Our Bengali support team is available 24/7. Contact us directly via live chat or email for quick and easy answers.
Live Chat
Chat directly in Bengali — get an answer right away
Email
[email protected]
Service Hours
7 days a week, 24 hours a day (BST)